COVID-19 Updates

All from COVID-19 Updates

March 27, 2020

BCBSTx Telemedicine

Effective immediately and consistent with the CARES Act, Genesis Energy is amending its plan for individuals covered under the BCBSTx health care plan to cover all telemedicine services at 100%. Members will not have any copay or deductible applied. This change is currently through April 30, 2020, but may be extended.

Benefits apply to:

  • BCBSTX in-network providers who offer the service through two-way, live interactive telephone and/or digital video consultations, or other methods allowed by applicable state laws and regulations. Log in to Blue Access for Members to find an in-network provider.

  • Virtual Visits. You may also access your Virtual Visits benefit2 provided by BCBSTX and powered by MDLIVE. You can consult a board-certified doctor for non-emergency situations by phone, mobile app or online video 24 hours a day, 7 days a week. Virtual Visits doctors can even send e-prescriptions to your local pharmacy. Learn more about Virtual Visits or log in to Blue Access for Members℠ to make sure you have this benefit.