May 14, 2020

BCBSTx Memebers: Activate your MDLive Account for virtual visits!

Virtual Visits

Speak with a doctor — anytime, anywhere — about your health care questions, including the coronavirus!

Getting sick after hours or on weekends used to mean a long, costly trip to the emergency room or urgent care center. But with your Blue Cross and Blue Shield of Texas (BCBSTX) Virtual Visits benefit, powered by MDLIVE, the doctor is in 24/7. You can see a doctor or behavioral health specialist without leaving the comfort of your own home.

Virtual Visits allows you to consult a doctor for non-emergency situations by phone, mobile app or online video anytime, anywhere. Speak to a doctor or schedule an appointment at a time that works best for you.

MDLIVE Virtual Visit offers medical assistance is 24/7 through phone, mobile app, or online video.  You can speak to a doctor or schedule an appointment for a time that is convenient for you, right from the safety and comfort of your own home. MDLIVE provides telehealth services through independently contracted and board-certified doctors.

Why Virtual Visits?

• 24/7 access to an independently contracted, board-certified MDLIVE doctor via phone, online video or mobile app
  from almost anywhere. (There may be higher than normal wait times due to coronavirus concerns. You may wish to
  schedule a Virtual Visit rather than remain in the virtual waiting room.
• If needed, get a prescription sent to your local pharmacy.

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